For some reason my website wont link to adalo.
I dont know what I am doing wrong… I have tried to follow other case studies i found on here with similar problems… any ideas?
Hey there, I am not entirely sure, where you wanna go with the thing, but here is two things to consider:
The the 2nd and 3rd entry name is not a valid domain. Entry number 4 has adalo and hosting swapped.
Did you setup the external domain in the Settings of your app corectly?
This is weird indeed. Sorry, but to me these settings seem alright.
Thats what I thought! I have no idea what to do.
I’m afraid DNS is not my speciality but @Victor is very knowledgeable on this and also @vancewong has answered questions about this in the past. Perhaps they may have the answer here.
Hi @njf,
As I see the DNS setup is not correct.
In your second screenshot:
- 2nd row you’ve set up the record for www.bestcontest.co.uk.bestcontest.co.uk as a CNAME to hosting.adalo.com.
See here:
$ nslookup bestcontest.co.uk.bestcontest.co.uk
Server: 192.168.0.1
Address: 192.168.0.1#53
Non-authoritative answer:
bestcontest.co.uk.bestcontest.co.uk canonical name = hosting.adalo.com.
Name: hosting.adalo.com
Address: 54.224.90.229
-
3rd row is a CNAME which presents www.bestcontest.co.uk as bestcontest.co.uk (which then is redirected to “Parked” page in GoDaddy, in row 1)
-
4th row is like 2nd one, but for www.bestcontest.co.uk.bestcontest.co.uk
$ nslookup www.bestcontest.co.uk.bestcontest.co.uk
Server: 192.168.0.1
Address: 192.168.0.1#53
Non-authoritative answer:
www.bestcontest.co.uk.bestcontest.co.uk canonical name = hosting.adalo.com.
Name: hosting.adalo.com
Address: 54.224.90.229
Other records are not related to the subject.
So what you need to do is to delete 2nd and 4th rows (these loooong names). And add a CNAME record, so that in Name you have the subdomain name (like app) and in Value you have hosting.adalo.com. As a result you’ll have something like:
CNAME app hosting.adalo.com
If you’d like to have records for bestcontest.co.uk itself, then you need to delete A record in a 1st row, and create CNAME record, where you put @ in a Name and hosting.adalo.com in Value. The record should become available in 10 minutes (=600 seconds).
When all is set in GoDaddy, and domain is available, you can set up the subdomain in Adalo itself.
Hope this helps
Victor
@Victor on adalo it just tests the setup for ages and doesnt do anything
Hi @njf,
Reg. your domain manager picture - that’s interesting. It doesn’t allow to put a simple @ into the “Host” field?
According to the DNS standards, it is acceptable. [UPD - no, see below]. Strange that GoDaddy restricts this. If that’s true, then you’ll have to use something like app.bestcontest.co.uk: add a record of type CNAME, host app which points to hosting.adalo.com.
As soon as DNS is set up, Adalo set up could be completed.
@Victor i wondered if i could have a quick phone call with you to go through this? I still havent figured it out yet even after calling GoDaddy…
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Upd: it seems that standards somehow forbid to have CNAME for root domain. There is a good overview article here:
and a discussion here:
Posting it here so that future readers have the reference 
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