Weak and unstable performance in recent hours

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1

Hi friends, has anyone else experienced this in the last few hours? Small bugs in loading lists, slowness, etc.

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Serious loading issues with my app today
Please issue an anointment before updating
2

Hello @nadavma2, yes the support team is aware of this issue, and theyā€™re working on it. You can also send a ticket through this link: Right Desk

Thank you!

Ali Bazzi

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3

thank you !

4

Youā€™re welcome!

5

Is the issue still ongoing? Kept getting error and slow performance on my testing apps.

6

Hello everyone, Iā€™m experiencing the same issue on my end. Itā€™s unfortunate that the Adalo team hasnā€™t updated the status page at https://status.adalo.com/, as this would have saved me from wasting considerable time rechecking everything, since I was wondering if the problem might have been on my side.:face_with_spiral_eyes:

7

Yes, me too, the transition from one page to another is very slow, databases donā€™t load, many actions canā€™t be completed

8

Same here, very slow loads for most of the day.

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Serious loading issues with my app today
9

Same problem here for about 5 hours.

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10

If anyone has an update, Iā€™d love to hear it.

11

Thanks everyone for reporting this! The team is already looking into it.

If you havenā€™t submitted a support ticket yet, please do so at support.adalo.com , it helps the team track progress faster. Iā€™ll update this post as soon as the issue is resolved. Appreciate your patience!

12

Same problem here

13

Hey everyone, the team is on it, and Iā€™ll share an update here as soon as thereā€™s more to report. You can also keep an eye on the Status Page for any changes.

Really appreciate your patience.

14

Is there any expectation? Itā€™s been a very long time.

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15

@Gabrial any updates? Client is still reporting problems, is it an AWS outage or is it an native Adalo Api/Collections issue?

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16

I agree, this is business, not a hobby.
If the business is closed, you need to know what to expect.

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17

Itā€™s unfortunate timing! We just launched a few days ago, and this issue is giving users a poor first impression. Since this is a business app, reliability is extremely important to all of us. I appreciate any updates from the Adalo team on whatā€™s being done to resolve the slowdown quickly.

6 Likes
18

Urgent responses are needed to the ongoing failures in Adalo. I no longer have any excuses to give my users; and they no longer accept ā€œthank you for your patienceā€ because they are losing money.

A few days ago we have problems with the dropdowns now this ā€œElevated Database Errors and Performance Degradationā€ is just really disappointing.

We need better customer service and faster problem detection systems. Sometimes it seems that Adalo doesnā€™t notice bugs until users submit support tickets. I think that we, as providers/developers, should be the ones to notify our customers of any bugs so that they can take action in their companies or businesses.

But instead, they are the ones who notify us that their platforms are not working, and it seems that we are then the ones who notify Adalo of the failure. It should be the other way around.

7 Likes
19

Completely agree with @Fercho, we as providers expect more from Adalo, the current problem is not a minor issue and I do not feel like is being handled with the seriousness that it should get.

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20

From my side, i canā€™t go to the second screen of the mobile app. Only the welcome screen appear and nothing else action worksā€¦ Iā€™m completelly blocked on itā€¦

I will find it fair if Adalo offer to every users that have had the problem a discount on the next payment because the problem is here since more than 15 hours for meā€¦ so i guess that others people are in the same situation than meā€¦

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