App not loading as of last week

Hello! I was just notified that my app is not loading. However I have not seen any other posts related to this issue. I have not made any changes to my app. I’m wondering if there are general steps one might follow to effectively “reset” an application. Thank you.

Note: the login screen works fine. The “home” screen begins to load then blanks out. This happens within the preview back-end as well.

I had a similar problem. You may recently made an action, visibility rule or count action which in result giving you Emtpy result. If the result of the count is empty and you are trying to make it equal to 0 it will crash the app without giving you any reasons.
This happens when you use mathematical functions. For example, let’s think that you trying to call the count of the users and use the average function to find the average number. If the result of it will 0, by using mathematical functions instead of 0 it will be Empty.

Hi @tap,

Blank screen usually means that one of the components in this screen has crashed. You can check the Javascript console logs in PWA mode to see what’s happening.

Best,
Victor.

Hi Anar

So how did you fix it. I have a similar issue where a count that sometimes goes to zero & I get a white screen. So must I set the condition to Count = Empty to avoid the white screen?

So add a condition that only visible when count > is greater than > 0.

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Thank you for your help (and all other respondents). That was where to find the issue. This is how it was explained and discovered by Adalo support:

I replicated your error and checked the browser inspect console (right click > inspect > console logs), I saw that the error mentioned “For Each”. Then I created a copy of your app’s home screen and started deleting formulae and testing each one, till I deleted the “XXXXXX” formula here which caused the app to not crash on the Home page.

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