ok so let me see if I can explain what I want better. I have watched all the videos regarding the chat feature and I guess where I get hung up is I want 2 different types of “chat” within my app. The first one I would like is basically a comment/chat section like YouTube has on videos where the user (if they are registered and signed in) can comment on certain sections of the website.
The second type of chat I am wanting is basically a 1-way chat where the registered/logged in user can click on a link type a message that comes to a single admin who can replay. I am trying to basically recreate this type of feature…
On my side fo the app, when I am logged into the admin account I would have a “conversations” page that had all the new messages that had been sent to me from different users in the app but on the user’s side, as long as they were logged in, would just be able to start a message like in the picture above.
I hope that I am explaining this correctly? I don’t mind giving someone access as a team member if that’s more helpful. I am just frustrated and at a loss since I’ve been at this for about 6 hours trying to nail down how to do it correctly.
If you need any clarification, just let me know! Thanks everyone!