Chat functionality

In my app, a Client will sign on to chat with an Admin to receive services. I’ve got multiple admin teams and a user can potentially have threads open with each team.

I’ve created Admin users w/ a boolean and have created seperate log in flows. I’m struggling to wrap my head around how the clients message goes to the team or any online team member or just a “team” queue and not to a specific Admin (who could also oversee multiple teams).

Any help would be greatly appreciated.


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