Custom subdomain is not secured...?

As you can see below, I have added my DNS CNAME record to my app, however it is showing up as no secured. Could I please get an assist on this. Thank you :pray:t2:

Is what I am doing allowed?


I think you should contact the hosting company that host your domain to issue the SSL certificate for your domain. It should fix it once SSL is live.

It has one.


You don’t have to provide the SSL.

The SSL is provided by Adalo.

It could be propagation? Or a delay in the setup?

You can also submit a ticket to Adalo’s team.

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I cannot submit a ticket either.
As you see it say’s more than one but doesn’t acknowledge the field value at all.

Not sure but what happens if you reset your SSL Certificate going to the Domains tab?

@jessehaywood bringing this to your attention - is there any issue with ticket submission?


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