I no longer receive an email notifying me that my support ticket has been accepted

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1

I no longer receive an email from Adalo notifying me that my support ticket has been accepted after submitting it.

Is there anyone else in the same situation?

*Supplemental
I haven’t set it to spam.
I have received New Feedback from Adalo.
I am subscribed to a business plan.

2

I guess that has been stopped because I don’t get that too but after some hours I get the reply from adalo team with a answer for the issue! Maybe @CH_Team can confirm?