Hi All,
I have reached out numerous times via the Adalo ticket system trying to get assistance from Adalo in getting a refund/credit.
There is no phone number to call.
Can anyone recommend another way to get in contact with the Adalo Team? Its been over a month and still no response.
Mitch
It’s frustrating not to get a timely response from Adalo’s helpdesk, especially when it’s about something important like a refund or credit. In situations like these, it can help to follow up by trying alternative contact methods—like messaging through their social media channels or reaching out via any customer forums they may have. Sometimes, these extra nudges can get their attention faster.
If there’s still no response, you could consider contacting your payment provider to see if they can assist with the refund. Hopefully, Adalo gets back to you soon and resolves the issue smoothly
Welcome to the community @Dunit 
This is weird since in the present, they reply really quick! 
Did they still didn’t replied you?
Dunit–I’m James, CEO of Adalo. Making my way through forum posts where we may have missed support tickets because we switched support software (we churned from Hubspot). For a period of time, all our responses were going to spam due to a domain issue.
I’d be happy to hop on a call to sort you out if not. You can book a time with me here.
Apologies for the black spot in our comms! It should all be fixed now.
James