I know it’s been discussed here, but I am having this problem and I cannot fix it.
The solution I’ve seen here (and in the official Adaol’s guide) says to reset SSL certification in the setting mode. However, I do not have this option (no reset button. Just the subdomain’s name).
Does anyone know how to solve it?
you do not have this option ?
that’s weird, for me usually I use the reset option, but mostly such issue got resolved after sometime (minutes or hours) without doing anything from my side
Welcome to the community
Does your app is connected to a custom domain? If it is reset SSL Certification would solve that! You can click on that button as in the screenshot that @mohmdfawzi shared! If you don’t see that could you share a screenshot?
tks for the reply @dilon_perera and @mohmdfawzi.
My app is not connected to a custom domain yet. Before seeing your reply, I was wondering if it could be the reason for the problem. So, I bought a domain and now I am trying to add it to Adalo in the settings menu.
However, when I click on “Test Setup” it says my domain could not be verified. I added the CNAME yesterday around 10 pm. Wasn’t it supposed to be working already?
The only solution for my problem was to add a custom domain (I was using a subdomain).
Although it is in part good news, it seems people using an Adalo’s subdomain will inevitably face this problem eventually. As many users are not willing to buy a custom domain (maybe because they don’t need it), it would be a good idea for Adalo to solve this issue ASP. It was not in my plan to buy a custom domain at this point. The problem I’ve faced compelled me to do it.
Update 2: the problem is back.
After connecting the custom domain, the preview worked for a couple of minutes and then went completely off.
My question is: do I have to do any additional steps after adding the new custom domain? Any other clues?
ps: I’ve already cleared the history and cache of my browsers.
Another “victim”: Previewer can’t provide a secure connection
So, Adalo, I’d love to hear your plans on how (and when) you will address it.
I am suffering the same issue. Is anyone using pragma flow components?
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